General Terms and Conditions (GTC)
Last updated: July 10, 2026
These General Terms and Conditions are a translation provided for convenience. The German version ("Allgemeine Geschäftsbedingungen") is legally binding.
1. Scope
These General Terms and Conditions (the "Terms") apply to all contracts for the use of the BlenSite platform (the "Platform") concluded between
BlenCode GmbH
Boschstraße 10
73734 Esslingen am Neckar
Germany
(the "Provider", "we") and its customers (the "Customer"). Any conflicting terms of the Customer shall only become part of the contract if we expressly agree to them in writing.
2. Subject Matter and Description of Services
BlenSite is an AI-assisted website builder that enables customers to create, publish and manage business websites. The Provider makes the Platform available as Software-as-a-Service (SaaS) over the internet.
The specific scope of services depends on the plan selected by the Customer (Starter, Business, Premium). The applicable features and prices are set out in the pricing overview at the time the contract is concluded.
The Provider is entitled to continuously develop, update and adjust individual features of the Platform, provided that the contractually owed scope of services is not materially reduced as a result.
3. Conclusion of Contract
The presentation of plans on the Platform does not constitute a binding offer. By registering an account, selecting a paid plan and confirming the order process, the Customer submits a binding offer. The contract is concluded upon confirmation by the Provider or upon provision of the paid service.
A free account and the creation of website drafts are possible without any payment obligation. A payment obligation only arises upon the express purchase of a paid plan.
4. Prices and Payment Terms
The prices stated at the time of booking apply. All prices are exclusive of any applicable statutory VAT.
Billing takes place in advance for the selected billing period (monthly or annually) via our payment service provider. The Customer is obliged to keep a valid means of payment on file.
If the Customer defaults on a payment, the Provider is entitled to suspend access to paid features and the delivery of published websites after prior notice.
5. Term and Termination
A contract for a paid plan is concluded for the selected billing period and renews automatically for the same period unless terminated before the end of the period.
Termination may be effected at any time with effect from the end of the current billing period via the account settings or in text form. The right to extraordinary termination for good cause remains unaffected for both parties.
After the end of the contract, the website data associated with the account will be retained for a reasonable period and then deleted. The Customer is responsible for backing up their content in good time.
6. Customer Obligations
The Customer is solely responsible for the content they publish. The Customer warrants that the content they publish does not violate applicable law or the rights of third parties.
In particular, the Customer undertakes:
- not to publish any unlawful, offensive, discriminatory or copyright-infringing content,
- to provide and keep up to date the legal notices required for their website (e.g. imprint, privacy policy),
- to keep their access credentials confidential and protect them from third-party access.
The Provider is entitled to block content where there is reasonable suspicion of a legal violation.
7. Availability
The Provider endeavours to ensure the highest possible availability of the Platform. There is no claim to uninterrupted availability. Maintenance work, force majeure and disruptions outside the Provider's sphere of control may lead to temporary restrictions.
8. Liability
The Provider is liable without limitation for damages arising from injury to life, body or health and for damages based on intent or gross negligence.
For simple negligence, the Provider is only liable in the event of a breach of a material contractual obligation (cardinal obligation) and limited in amount to the foreseeable damage typical for the contract.
Any further liability is excluded. Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
9. Data Protection
Information on the processing of personal data can be found in our Privacy Policy.
10. Changes to these Terms
The Provider reserves the right to amend these Terms with effect for the future, insofar as this is necessary to adapt to changed legal situations or changes to the scope of services. The Customer will be informed of changes in text form. If the Customer does not object within six weeks of receipt of the notice, the amended Terms shall be deemed accepted. The Provider will separately point out the significance of silence in the notice.
11. Final Provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the Customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is the Provider's registered office.
Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.